Terms of Service

Welcome to Abbott’s Florist, Champaign, IL

By using Abbott’s Florist website and services, you agree to our Terms of Service outlined below. Abbott’s Florist Shop, located in Champaign, IL, offers a variety of floral services, from fresh bouquets to custom floral arrangements. These terms apply to all online and in-store purchases and interactions with our team.

1. General Terms

  • Service Area: Abbott’s Florist proudly serves Champaign, Urbana, and surrounding areas. Orders outside this area may incur additional delivery fees or may be unavailable.

  • Product Availability: Seasonal and specific flower availability may vary. We reserve the right to substitute flowers of similar style and value to complete your order.

2. Order Placement and Delivery

  • Order Placement: Orders can be placed online, by phone, or in person. For best selection, advance ordering is recommended, especially during peak seasons.

  • Delivery Terms: Deliveries are available for Champaign and nearby locations. Same-day delivery is available for orders placed by 1 PM local time. Delivery fees vary based on the distance and delivery time.

  • Non-Deliverable Orders: We are not responsible for orders that cannot be delivered due to incorrect information or lack of recipient availability.

3. Payment Terms

  • Accepted Payment Methods: We accept major credit cards, debit cards, and PayPal for online and in-store purchases.

  • Pricing: Prices listed on our website are subject to change based on market and seasonal fluctuations. Sales tax applies to all orders as per Illinois state law.

4. Cancellations, Refunds, and Exchanges

  • Cancellations: Orders canceled more than 24 hours before delivery will receive a full refund. Cancellations within 24 hours may be subject to a restocking fee.

  • Refunds: If you are unsatisfied with your purchase, please contact us within 48 hours. Refunds or replacements will be provided at our discretion, depending on the nature of the complaint.

  • Non-Refundable Items: Customized and special orders are non-refundable.

5. Privacy Policy

Abbott’s Florist respects your privacy. We collect only necessary information for order fulfillment and communication. For more details, please see our Privacy Policy.

6. Liability

Abbott’s Florist is not responsible for any indirect, incidental, or consequential damages arising from the use of our products or services.

Contact Us

For questions about these Terms of Service, please contact Abbott’s Florist at (217) 352-9616. Our store is located at 1119 Windsor Rd., Champaign, IL. 61821